Expert Risk Management
We have unparalleled depth of knowledge in medical negligence claims. Our claims advocacy approach recognises the personal and emotional aspects around potential negligence claims, and we provide a true ‘hand holding’ service to support clients.
Claims management and advocacy is an integral part of our role and we pride ourselves on the quality of our claims service. Our claims offering is based around the principles of challenging and advocating on our clients’ behalf.
Our core offering:
Helping to advise whether a notification is required
Training on notification obligations and expectations
Advising on what a member can expect from the various stages of a civil or regulatory claim or inquest
Being on hand to listen to a member’s concerns about the facts of the case itself or the direction it is going in
Regular contact with and oversight of the legal and insurance teams acting on your behalf
Risk management experts
We have unparalleled depth of knowledge in medical negligence claims. Our claims advocacy approach recognises the personal and emotional aspects around potential negligence claims, and we provide a true ‘hand holding’ service to support clients.
Claims management and advocacy is an integral part of our role and we pride ourselves on the quality of our claims service. Our claims offering is based around the principles of challenging and advocating on our clients’ behalf.
Ensuring all involved in patient care are fully engaged in the entire process, from initial consultation to final discharge, and are focused on prevention of harm, leads to better outcomes and less stress for everybody.
The best customer care
We're obsessed with giving our clients round-the-clock support and the very best customer care. Our belief is that good communication and speed are absolutely essential to resolve issues with patients, too. We want you to be able to get on with running your busy working life knowing that any and all issues are dealt with swiftly and painlessly.
Contractual medical indemnity
Contractual indemnity is provided by way of a contractual guarantee in the form of an insurance policy. The policy clearly stipulates what is covered and what is excluded and you have the ability to make an informed decision and always be aware of where you stand with regard to coverage.
We're on your side.
